Privacy policy - MRS BV
This privacy statement was reviewed and last updated on 13 June 2019
Introduction
On 25 May 2018, new Privacy Legislation came into force. These include Privacy Directive (95/46/EC) and the Privacy and Electronic Communications Directive (2002/58/EC), the national laws implementing these directives and/or, where applicable, Regulation (EU) 2016/679 (the "General Data Protection Regulation" or still "AVG"). One and all summarised as the AVG. This legislation replaced the Personal Data Protection Act. The AVG expects a more proactive role from any organisation processing personal data. Our privacy statement was last amended on 13 June 2019.
Your privacy is very important to us, which is why we strictly adhere to privacy laws in the European Union. This means that we always use your data for the purpose for which you have shared it with us. In this privacy statement, we explain exactly what we do with the information you share with us and how we ensure that this information is stored securely.
If you have any questions, or if you want to know exactly what we know about you, you can always contact us. We will do our best to always answer your questions as best and as quickly as possible.
Privacy statement
This Privacy Policy explains how we collect, share and use (as defined below) information that, alone or in combination with other information, relates to you. This Policy also contains information about the rights you have in relation to the Personal Data we process about you and how you can exercise them.
MRS BV, having its registered office at Kleine Grippe 20, 2630 Aartselaar and registered in the CBE under number VAT BE0807.215.291 (hereinafter referred to as "MRS", "We" or "Us") acts as the controller of your personal data for the purposes of this Privacy Policy. This means that the controller determines the purposes and means of processing your personal data.
MRS is responsible for ensuring that the processing of Personal Data complies with applicable data protection legislation, and more specifically with the General Data Protection Regulation ("GDPR").
Please take the time to read this Policy carefully. If you should have any questions or comments, please contact info@styleathome.be.
We also let you know what we do with your data when we use it respectfully to serve you better.
We start from the principle that everyone has control over their personal data and everyone has the right not to share it with us, or to stop sharing it. This privacy notice explains what personal data we may collect from you, how we use it and with whom we may share it. We explain what we do to protect your privacy, how you can have a say and what checks are made on compliance with this statement.
This privacy statement applies to the collection, management, use and sharing of your data by MRS.
This privacy statement should be viewed together with our terms of use and our cookie policy. We may update our privacy statement at any time and will make the most recent version available on our website www.styleathome.be.
Please read this privacy policy carefully before using or sharing your personal data. By accessing and using this website, you confirm that you have read the privacy policy and that you understand how we collect, process, use and disclose your personal data.
Please note that before using or providing personal data in certain sections of the website, you may be asked to confirm your consent to this privacy policy electronically.
Your affirmative action and your use of this website signify your consent to the collection, processing, use and transfer of your personal data as described in this privacy policy.
Our contact details:
MRS BV, Kleine Grippe 20, 2630 Aartselaar and registered in the CBE under number VAT BE0807.215.291, info@styleathome.be, hereinafter referred to simply as "MRS", "We" or "Us".
When does this statement apply?
This privacy notice applies when you visit our websites or have contact with our sales and promotions staff. By visiting our websites or having contact with our sales and promotions staff, you consent to us collecting and using personal data as described in this privacy statement.
What are personal data?
The General Data Protection Regulation defines a personal data as "any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characterising the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person."
Where this Privacy Policy refers to personal data, it refers to this definition from the Regulation.
In principle, no special categories of personal data are processed (unless e.g. the performance of the employment contract requires it). Processing of special categories of personal data means the processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and processing of genetic data, biometric data for the purpose of uniquely identifying a person, or data concerning health, or data relating to a person's sexual behaviour or sexual orientation.
What data do we collect?
We collect your data to perform our services, improve them and inform you about our activities, our promotions or products and services purchased by you. You provide some of this data directly to us, for example through forms on our website, with your business card, with your orders or in your e-mail traffic with us.
Either we obtain some of the data by recording how you interact with our products and services, or we obtain this data through cookies on our websites.
We distinguish different types of personal data. They allow us to present and offer our products and services:
1. User data: this allows us to identify you or contact you. For example: your name, your address, your phone number(s), your language preference, your e-mail addresses, your participation in our promotions, your use of our website;
2. Traffic data: we need this technical data to allow our electronic communication to run smoothly, such as your IP address;
3. Sensitive data: we do not process sensitive data.
Why do we collect this data?
We process personal data for various reasons, in each case processing only the data necessary to achieve our purpose. With your consent, to the extent required, we collect personal data for the following specific purposes:
1. To process your enquiries about our products and services.
When you visit our websites or have contact with our sales and promotional staff to collect or request information about our products and services or when you sign up for our newsletter, for example, we need your address details. Any information we then receive about you will be used to provide you with the requested information, in the way you specify.
2. To offer you the best service.
We keep your data to improve our customer service. If we want to set up, maintain and support our products and services correctly, we need this data. This also allows us to contact you for the next step in our cooperation or to ask for feedback on our services. If there are technical problems or failures on our part, we need to be able to inform you of them.
3. To inform you about our products, services and activities.
We may use your data to inform you about existing and new products, services, special promotions, workshops, events and others, to engage in direct marketing or to build a profile about you so that we can inform you about things we think may be of interest to you. We may do this in writing, electronically or by telephone.
We also use your data for the newsletters you subscribe to. You will only receive communications by e-mail if you have given your explicit consent, as far as required.
We may also analyse your browsing and reading behaviour and create content for our websites or newsletters that suits your needs. We do this by recording your visits and the activities that take place on them. Think of viewing pages or clicking on links. This also allows us to give you easier access to the information you are looking for.
Who manages your data?
All personal data are managed by MRS. Within MRS, the data is only accessible to persons who need to access it as a function of their duties.
We use external processors. This includes temporarily transferring data to third parties for certain tasks if we do not have the resources to do so ourselves. If we do so, we will always ensure that your data is treated confidentially and used securely. We always stipulate this contractually with processors. For example, a processor will never be allowed to use your data on its own initiative and your data must be deleted as soon as a processor has completed its assignment.
We may disclose your personal data to our possible legal successors and affiliates, such as subsidiaries and sister companies, for the same purposes as stated in this privacy notice.
For some aspects of our products and services, we work with third parties or engage subcontractors. The transfer of your data is only for the same purposes as with MRS itself. We ensure that, like us, they manage your data securely and respectfully.
In some cases, we use anonymous, aggregated data for commercial purposes or for external reporting. This data can never be traced back to a specific individual.
At no time do we sell or rent your data to companies or individuals who are not part of our company or group. We consider your data to be confidential information.
If we would otherwise transfer personal data to third parties, this would be done with an explicit communication, explaining the third party, the purposes of the transfer and processing.
Where legally required, we seek your express consent, to comply with a court order or the order of a competent authority or in other cases permitted or required by law, or to respond to an emergency, or to otherwise protect the rights, property and safety of third parties, visitors to the website. You also have the option to object at any time.
How do we secure your data?
We protect your personal data and privacy to the maximum extent possible. Our employees and service providers are trained to handle confidential data correctly. We also employ specialised persons to ensure the security of our IT infrastructure. Moreover, we use a variety of technical measures to protect your personal data. Should a data leak occur with unfavourable consequences for your personal data, you will be personally notified in the circumstances provided by law.
Our websites sometimes provide links to third-party sites whose terms of use do not fall within the scope of this privacy statement. Please read carefully their policies on the protection of your personal data.
To whom do we transfer your personal data?
We may communicate your personal data to the following categories of recipients :
- to third parties : service providers, suppliers and partners who provide services to us to process personal data, or who otherwise process personal data for purposes described in this Policy, or communicated to you at the time we collect your personal data. This refers to communications to third parties and other service providers we use in connection with the services they provide to us, including to support us in areas such as HR information management, IT platform management or support services, infrastructure and application services, marketing, data analytics, business travel service providers, payroll processing services and health insurance.
- to any competent law enforcement agency, regulatory body, government agency, court or other third party if we believe that a communication is necessary or required by law:
- due to applicable legislation or regulation;
- to exercise, establish or defend our legal rights; or
- to protect your vital interests or those of another person.
- to our auditors, legal representatives and similar agents in the context of consulting services they provide to us for legitimate business purposes and under a contractual prohibition to use the personal data for any other purpose.
- to a potential acquirer (and its agents and advisers) in connection with a proposed purchase, merger or acquisition of any part of our business, provided that we inform the acquirer that it may only use your Personal Data for the purposes described in this Policy.
- to any other person if we have obtained your prior consent for such communication.
View, correct or delete data?
You have the right to access your data. You can ask us whether we process personal data about you; what we process it for; what categories of data we process; what categories of third parties we share your personal data with; what is the origin of the data processed and what logic we use if we would process certain personal data automatically.
You may exercise your right of access in writing to the attention of MRS BV, Kleine Grippe 20, 2630 Aartselaar or by e-mail to info@styleathome.be. We have 30 days to respond to your application. This period starts when we have received your application in writing and have all the required information to comply with your request.
To exercise your right of access and to prevent any unauthorised disclosure of your personal data, we may ask you for proof of your identity.
You also have the right to have incomplete, incorrect, inappropriate or outdated personal data removed or changed. To do so, you can always contact us by e-mail or post. We will then amend this information as necessary within the legally established time limits.
Please note that sometimes, depending on your request, we may no longer be able to offer you some services. We also cannot always delete all requested data, for example because we are legally obliged to keep data for a certain period of time.
To keep your data up-to-date, please notify us of any changes.
You have the right to ask to limit the collection, processing or use of personal data about you, the right to request data portability, and the right to know the identity of third parties to whom your personal data is disclosed.
You also have the right to lodge a complaint with the competent supervisory authority.
No direct marketing?
You always have the right to object, without giving any reason, to the use of your personal data for direct marketing. To do so, you can always contact us by e-mail or post.
How long do we keep your personal data?
We ensure appropriate organisational and technical measures to secure personal data. We must not retain personal data for longer than necessary to fulfil the purpose for which we collect it. The retention period may therefore vary for each purpose and may sometimes be very short.
After expiry of the applicable retention periods, personal data will be completely anonymised or deleted. We process user data for up to 10 (ten) years after the end of the contractual relationship with MRS, for traffic data for up to 1.5 (one and a half) years.
Questions?
If you have any questions about our privacy policy or wish to contact us to modify your data, we are always ready to provide an appropriate answer. You can reach us by e-mail, in writing or by phone at our contact details : MRS BV, Kleine Grippe 20, 2630 Aartselaar and registered in the KBO under number VAT BE0807.215.291, info@styleathome.be.
Filing a complaint
If you were not satisfied with our response, you can also contact the authorities and, more specifically, the supervisory authority : Data Protection Authority, Rue du Printing Press 35, 1000 Brussels, Belgium, commission@privacycommission.be, www.privacycommission.be, tel +32 2 427 48 00. Contact details are on their website: https://www.privacycommission.be/nl/contact.
Monitoring
MRS reserves the right to monitor all IT systems, physical spaces of the company and/or work-related activities to protect MRS and to ensure the appropriate use of MRS' resources and information assets in accordance with privacy laws.
Cookie policy
MRS uses cookies to make your browsing experience more enjoyable and to better tailor the content of its websites and apps to your needs and preferences.
You can refuse the installation of cookies, but then some parts of our websites and apps will not work or not work optimally.
If you continue browsing an MRS website, log into an MRS app or click 'Yes, I accept cookies', you consent to the use of cookies in accordance with this cookie statement. You can withdraw your consent at any time by changing your cookie selection.
Cookies are small files placed on your PC by websites to store data about your preferences. Cookies can improve your internet experience by allowing websites to remember your preferences or by ensuring that you do not have to log in every time you visit a particular website.
- By means of a so-called permanent cookie, we recognise you the next time you visit. It allows us to store language preferences, for example. You can delete them via your browser.
- Session cookies are temporary cookies (they are deleted after closing your browser) and allow us to see which pages you are viewing in order to further optimise the website.
- More information on enabling, disabling and deleting cookies can be found in the instructions and/or by using your browser's Help function.
Google analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc ("Google").
Google Analytics uses "cookies" (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and is a member of the US Department of Commerce's Privacy Shield programme. This implies an adequate level of protection for the processing of any personal data.
Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google's behalf. Google will not combine your IP address with other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings in your browser. Please note, however, that in this case you may not be able to use all the features of this website.
By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.
Website disclaimer
Definitions
Website: www.styleathome.be and all underlying pages.
User: visitors to the website.
Company: MRS BV, Kleine Grippe 20, 2630 Aartselaar and registered in the KBO under number VAT BE0807.215.291, info@styleathome.be, hereinafter referred to simply as "MRS", "We" or "Us". MRS is the authorised publisher of the webpage.
The following applies to our website. By using the website, you agree to this disclaimer :
- MRS regularly updates and updates the website content. Despite these efforts, content on this website may be incomplete or out of date.
- MRS in no way guarantees the accuracy or completeness of the information accessed on this website.
- MRS does not guarantee the security of our website and therefore cannot be held liable for any damage suffered directly or indirectly through the use of our website.
- MRS is not responsible for linked third-party pages.
- MRS provides information on its website without any guarantee or warranty. No rights whatsoever may be derived from the information on the website.
- MRS cannot be held liable for any damage whatsoever suffered as a result of using the information on our website.
- MRS will change or discontinue the website at its sole discretion and at any time.
- MRS cannot be held liable for the consequences of changes or termination on and/or of its website.
- The user is solely responsible for the use of all information provided on our website.
Amendments to this Policy
When our website is updated, we naturally have to update this privacy statement as well. So please always note the date above and check regularly for a new version of our privacy statement. We will make every effort to let you know through the channels available to us, for example e-mail and our website, if we have updated our privacy statement.
